Messages in this range are issued when Chronolator checks the status of your licence.
4000 | Multiple licences found |
| Chronolator found more than one licence file. Please delete old ones. Look in the same folder as the Online Workbench for files whose names begin 'Chronolator40Licence'. |
Further Information | The Online Workbench found more than one licence file in its folder. |
Possible causes | You have received a new licence and installed it in the correct folder without deleting the old licence. |
Possible actions | Delete the old licence(s), then close and reopen the Online Workbench. |
4001 | Multiple licences found |
| Chronolator found more than one licence file. Please delete old ones. Look in the same folder as the Conversion Tool for files whose names begin 'Chronolator40Licence'. |
Further Information | The Conversion Tool found more than one licence file in its folder. |
Possible causes | You have received a new licence and installed it in the correct folder without deleting the old licence. |
Possible actions | Delete the old licence(s), then close and reopen the Conversion Tool. |
4005 | Invalid licence |
| Chronolator found a licence file, but it is not valid. Please re-install or delete it. Look in the same folder as the Online Workbench for a file whose name begins 'Chronolator40Licence'. Replace that file with the licence supplied to you, or simply delete it if you only want to evaluate Chronolator. |
Possible causes | Licences are supplied as .txt files. The file might have accidentally been edited. |
Possible actions | Find your original licence and copy it into the same folder as ChronolatorOnlineWorkbench.docm. |
4006 | Invalid licence |
| Chronolator found a licence file, but it is not valid. Please re-install or delete it. Look in the same folder as the Conversion Tool for a file whose name begins 'Chronolator40Licence'. Replace that file with the licence supplied to you, or simply delete it if you only want to evaluate Chronolator. |
Possible causes | Licences are supplied as .txt files. The file might have accidentally been edited. |
Possible actions | Find your original licence and copy it into the same folder as chronolator-conversion-tool.docm. |
4020 | Licence Expired |
| Your licence has expired and this function is not available. |
Further Information | Running Chronolator features requires a licence. Without a valid licence, only standard Microsoft Word features are available. |
Possible causes | Licence has expired. |
Possible actions | Depends on what document issued this message:
|
4030 | Licence Expired |
| Your licence has expired. All standard Microsoft Word features remain available, but Chronolator features are disabled. Please visit www.chronolator.com for details of how to obtain a new licence. |
Further Information | Refer to Message 4020. |
4040 | Invalid Extension Password |
| The password you entered is not valid Please contact your administrator. |
Further Information | When a Chronology Document licence expires, you can enter a password to extend it. |
Possible causes | The password you entered is invalid. |
Possible actions | Obtain a valid password from the person who sent you the document. |