2000

Cannot find Conversion Tool

Find the file < chronolator-conversion-tool.docm > from your original Chronolator installation and copy it into folder <folderName>.

Further Information

When you create a new Chronology Document, Chronolator looks for the file chronolator-conversion-tool.docm. It issues this message if it cannot find it.

Possible causes

You have opened the Online Workbench directly from the installation zip file. You need to Extract All Files from the installation file and open the extracted Online Workbench.

The Conversion Tool document has been moved or deleted.

The Online Workbench has been moved, but not the Conversion Tool.

Possible actions

Extract All Files from the installation zip file.

Find the file chronolator-conversion-tool.docm and copy or move it into the folder shown in the message.

2001

Cannot copy Conversion Tool

The Conversion Tool (chronolator-conversion-tool.docm) is open and cannot be copied. Please close it and try again.

Further Information

When you create a new Internal or Composite chronology, Chronolator tries to open chronolator-conversion-tool.docm. It issues this message if the file is already open.

Possible causes

You have opened chronolator-conversion-tool.docm.

Possible actions

Close chronolator-conversion-tool.docm and try again.

2002

Conversion Tool is wrong version

The Conversion Tool Document (chronolator-conversion-tool.docm) is the wrong version for this Online Workbench. Please copy the correct Conversion Tool into folder folderName.

Further Information

When you create a new Internal or Composite chronology, Chronolator opens chronolator-conversion-tool.docm. It issues this message if the file is a different version from the Online Workbench.

Possible causes

You have upgraded the Online Workbench without also upgrading the Master Chronology.

Possible actions

Install the correct version of chronolator-conversion-tool.docm in the folder shown in the message.

2003

Cannot find Master Chronology Text

Find the file < ChronolatorMasterChronologyText.docx > from your original Chronolator installation and copy it into folder <folderName>.

Further Information

When you create a new Internal chronology, Chronolator looks for the file ChronolatorMasterChronologyText.docx. It issues this message if it cannot find it.

Possible causes

You have opened the Online Workbench directly from the installation zip file. You need to Extract All Files from the installation file and open the extracted Online Workbench.

The Master Chronology Text document has been moved or deleted.

The Online Workbench has been moved, but not the Master Chronology Text

Possible actions

Install ChronolatorMasterChronologyText.docx in the folder shown in the message.

2010

Invalid document

The file you chose is not a Chronolator document and cannot be used as a model. Please choose another file, or use the Chronolator defaults.

Further Information

You can only use a Chronolator document as a model for a new one.

Possible causes

You opened an ordinary Word document when choosing an existing file to use as a Model in the Case Details Wizard.

Possible actions

Use a Chronolator document as a model, or use the Chronolator defaults.

2011

Invalid password

The password you supplied is incorrect. Please try again, choose another file, or use the Chronolator defaults.

Further Information

You entered the wrong password for a protected file.

Possible actions

When Chronolator redisplays the Open dialog: enter the correct password, choose another file, or use the Chronolator defaults.

2015

Invalid document

The Chronolator document you chose has internal inconsistencies and cannot be used as a model. Please choose another file, or use the Chronolator defaults.

Further Information

Information about the structure of a Chronolator Document is stored in document variables. The document you have chosen as a model has inconsistencies in this information, and it is not possible to use it as a Model.

Possible causes

Word might have ended abnormally when it last processed the document, causing internal inconsistencies.

Possible actions

Use a different Chronolator document as a model, or use the Chronolator defaults.

2016

Invalid document

The Chronolator document you chose is a blank Composite Chronology and cannot be used as a model. Please choose another file, or use the Chronolator defaults.

Further Information

Information about the structure of a Chronolator Document is stored in document variables. A blank Composite Chronology does not contain these variables, and it is not possible to use it as a Model.

Possible actions

Use a different Chronolator document as a model, or use the Chronolator defaults.

2020

Cannot write document details in preamble

The area in the Master Chronology preamble where Chronolator writes information about the headings in this Chronolator document cannot be found.

This affects only the document preamble: the table and all Chronolator features will work correctly, and it is safe to distribute the document.

Further Information

When first installed, the Master Chronology Text document ChronolatorMasterChronologyText.docx  contains a bookmarked area in which Chronolator writes information about the column headings in a new Internal Chronology. That area cannot now be found.

Chronolator does not write information about the headings in the preamble, but continues to create the remainder of the Internal Chronology.

Possible causes

You have customised the Master Chronology and have deleted the area and its associated bookmark.

Possible actions

If you want Chronolator to include information about the column headings, revert to the original Master Chronology and redo your changes, being careful not to delete the relevant area and bookmark.