4000

Multiple licences found

Chronolator found more than one licence file. Please delete old ones.

Look in the same folder as the Online Workbench for files whose names begin 'Chronolator40Licence'.

Further Information

The Online Workbench found more than one licence file in its folder.

Possible causes

You have received a new licence and installed it in the correct folder without deleting the old licence.

Possible actions

Delete the old licence(s), then close and reopen the Online Workbench.

4001

Multiple licences found

Chronolator found more than one licence file. Please delete old ones.

Look in the same folder as the Conversion Tool for files whose names begin 'Chronolator40Licence'.

Further Information

The Conversion Tool found more than one licence file in its folder.

Possible causes

You have received a new licence and installed it in the correct folder without deleting the old licence.

Possible actions

Delete the old licence(s), then close and reopen the Conversion Tool.

4005

Invalid licence

Chronolator found a licence file, but it is not valid. Please re-install or delete it.

Look in the same folder as the Online Workbench for a file whose name begins 'Chronolator40Licence'. Replace that file with the licence supplied to you, or simply delete it if you only want to evaluate Chronolator.

Possible causes

Licences are supplied as .txt files.  The file might have accidentally been edited.

Possible actions

Find your original licence and copy it into the same folder as ChronolatorOnlineWorkbench.docm.

4006

Invalid licence

Chronolator found a licence file, but it is not valid. Please re-install or delete it.

Look in the same folder as the Conversion Tool for a file whose name begins 'Chronolator40Licence'. Replace that file with the licence supplied to you, or simply delete it if you only want to evaluate Chronolator.

Possible causes

Licences are supplied as .txt files.  The file might have accidentally been edited.

Possible actions

Find your original licence and copy it into the same folder as chronolator-conversion-tool.docm.

4020

Licence Expired

Your licence has expired and this function is not available.

Further Information

Running Chronolator features requires a licence. Without a valid licence, only standard Microsoft Word features are available.

Possible causes

Licence has expired.

Possible actions

Depends on what document issued this message:

• if issued by the Online Workbench, install a new licence file. then close and reopen the Online Workbench. Details about how to get a licence can be found on the Chronolator Web site at www.chronolator.com/licence.htm
• if issued by an Internal or Composite Chronology, ask the Case Review Administrator to send you a new licensed copy, and then copy the old document into the new one

4030

Licence Expired

Your licence has expired. All standard Microsoft Word features remain available, but Chronolator features are disabled.

Please visit www.chronolator.com for details of how to obtain a new licence.

Further Information

Refer to Message 4020.

4040

Invalid Extension Password

The password you entered is not valid

Please contact your administrator.

Further Information

When a Chronology Document licence expires, you can enter a password to extend it.

Possible causes

The password you entered is invalid.

Possible actions

Obtain a valid password from the person who sent you the document.